[Resolved] Street Style Store — Delay in Product delivery & also Wrong status updated in My Orders details

Meenakshi bohra

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	Streetstylestore.com

Hi,
I had ordered shoes & sandal (i.e Sweet with twist-Shoe Size 39 & Printed ankle flat-Shpe size-39) from Street Style Store on 14th sep 2016 & get recieved same on 22nd sep 2016, but I am not satisfied with size/fit so I drop a exchange request with new fit/size i.e 38 shoe size via mail on 22nd sep 2016.

Now pick up is done for exchange on 27th sep, as per Customer exceutive I drop a acknowedgement mail of an exchange to the Customer mail of the company i.e [protected]@streetstylestore.com.

But I didnt get exchange product of new size/fit yet. I drop a reminder mail about this two times to the company helpdesk. There is no response from their side & also didn't get new product.

Also in My account in order history track it shows wrong status "Exchange product recieved".

Kindly Resolve my Complaint asap, either they should sent my product or they should refund my amount i.e 999rs

This is very pathetic for me.

Was this information helpful?

No (0)

Yes (0)

Nov 11, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2016

Street Style Store Customer Care's response Hi Meenakshi,

We sincerely apologise for this inconvenience caused to you.

Kindly share your order number or registered e-mail id @ sss.[protected]@gmail.com
We'll look into the matter & resolve the issue as soon as you share the details.

If you need any further assistance, kindly contact us @ sss.[protected]@gmail.com

Thanks,
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently.