[Resolved]  Street Style Store — Didn't receive a replacement yet

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:streetstylestore.com/index.php?controller=history

I have order a pair of boots on 21st October. They arrived after almost a month. Due to wrong size I had to request for replacement.. A guy took my product after 5-6 days. I haven't received any response yet. What is the use of the order If we can not use it at the right time.
This is very annoying, the contact number provided on your website never took any call.

Moreover I didn't expect the poor quality of the product as I can not change it (as you guys do not replace with different product) so I had to order same product with correct size. If you will take more than one week please cancel my order and refund my money I can not wait that long for one product. Its better to purchase offline.

my order #[protected]-2466445
ref no[protected]

Kindly let me know the status.

Thanks
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Dec 30, 2016
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Nov 29, 2016
Updated by saumya.sh
If possible to replace my boots with new product so please replace it with Rivet Combat Punk Goth Boots. I am ready to pay extra cost.
Verified Support
Nov 29, 2016
Street Style Store Customer Care's response
Hi Saumya,

As per the telephonic conversation, we had place the new order 1108582 of product " Rivet Combat Punk Goth Boots - Shoe Size : 37 " and the amount of previous order has been adjusted in this order and we had also waived off the COD charge, so at the time of delivery, you will only need to pay Rs 300/-.

As far as the delivery is concerned, it will be dispatch within the 3-5 days.

For further query, please share your concern at sss, [protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Complaint comments 

Comments

Team,

I didn't receive my money back. I have returned your shoes November last.
I request you to give my money back.
I am highly disappointed with your services and support.
Very poor.

Please see the attachment for your reference.

Thanks,
Saumya Sharmal

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