[Resolved]  Street Style Store — exchange of my order white shoes size problem

Website:www.streetstylestore.com

It has been over a month since i've been trying to initiate the exchange. You people didn't even bother to respond untill last week.. And now i got a pop up saying i can't exchange it.. It's your mistake that you didn't answer to my request for exchange which was made after two days of delivery and it was made multiple times. I have sent numerous emails since last month to initiate a exchange.. After attempted to communicate with y'all over so many ways.. Finally i got a email the process has been put underway and the courier boy will pick it up in 3-4 days.. But it's been 9 days and still no one has come.. I've been waiting for more than a months.. Please atleast be professional enough to be quick with replies
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Jan 12, 2018
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2017
Street Style Store Customer Care's response
Hi Akanksha Gajankar,

Apologies !

We are arranging a call for you and our customer care executive will resolve your query as soon as possible.

If there is anything else, please mail us on sss.[protected]@gmail.com

Thank You
SSS

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .
Complaint comments 

Comments

Hi i am lopalin rath
I orderd one boot .but its nt the correct size.i want to returned it.also the boot zip is nt working.
I mailed u calld u, bt nobdy replied me.this z the 1st experience frm ur site n u make me very disappointed. I ll never buy a single product from ur site.kindly resolve it.

Order id #1897488
Oredr date #14/11/17
Street Style Store Customer Care's response, Nov 29, 2017
Verified Support
Hi lopalin rath

Apologies !

As per our record your pick up has been done from our end and once we receive the packet in our warehouse then will made your replacement order as per your selection.

If there is anything else, please mail us on sss.resolver@gmail.com

Thank You
SSS

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

If your query has been resolved kindly mark resolve on it.

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