[Resolved] Street Style Store — I received totally different order than I ordered

Shilpaasija6

Address:	Delhi
Website:	www.streetstylestore.com

Dear concerned,
i have ordered few items on 7th Feb. 2021 and the website accepted it as COD.
after ao long, I received order and when I opened, I was amazed to see how the hell they can play with customers money and time?? if they can not fulfill the requirements, they shouldn't at least cheat them.
Please take an action asap.
for reference, I am sending you pictures of the items mentioned on the package and what I found inside. plz look into this asap .

+2 photos

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Aug 6, 2021

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2021

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we arranged the pickup for all 3 products from order #4216579 and once the pickup will be done, please inform us so that we can proceed further.

Thank you
SSS

Mar 22, 2021

Updated by Shilpaasija6 Dear concern!
After filling complaint here, I got a call from one of their customer care executives by saying that my pickup has been arranged...and next day I mean on sunday.. I got a call from +[protected] Named RAHUL. By saying that your pickup is arranged
but because of the consumer form, we have to sort ur query within 24hours. Therefore, plz do provide me access of your phone via any desk amd open SSS app to resolve how we can improve it.. and how r u not able to see your orders.
I did that coz I read already in your comments that you have soled all issues raised for SSS.
All of a sudden, I got 4 msgs from my UNION bank app or the transactions. It was so shocking for me.. I do have his recordings by claiming that he is from SSS. Plz do the needful 🙏🏻
India

Mar 22, 2021

Updated by Shilpaasija6 SSS is most insecure app I have ever used fot shopping. this kind of disgusting incidents have never happened to me earlier. I do online shopping always but it’s d worst thing ever happened. Please look into the matter. I don’t know how they can pass each and every information of their customers with SCammers. I am sure someone from their own team is also involved in this fraud.

Verified Support

Apr 15, 2021

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience casued. We would like to inform you that as per our telephonic conversation, we have initiated your refund for order #4216579 which will be reflected in your account within 2 to 3 working days. We also forwarded your feedback to our concern department.

Note- WE NEVER ASK YOU FOR ANY OF YOUR PERSONAL DETAILS FOR EXAMPLE - ( ANY CARD NO, OTP NO, CVV, ANY SYSTEM ACCESS )

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS