[Resolved] Street Style Store — items returned but amount not refunded

Dnshah

from New Delhi, Delhi

Address:

400067

Had ordered footwear vide order no 178315 but returned on 25th september. The amount is not yet refunded.

Have raised ticket on the app - but no response. There is no number available to talk to company executive. Very poor services and seems like they do not want to return money. No one from the company approached to confirm the money would be refunded.

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Nov 29, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2017

Street Style Store Customer Care's response Hi Pushti,

As per your query we do not have a refund policy. Hence your new replacement order has been generated out of which for one product has already been shipped from our end and will be delivered to you within next 3-4 days.

For the remaining product please give us a confirmation if we can issue you a credit note of the same amount which you can utilise in your next purchase.

If you face any problem please drop us a mail on this email id "sss.[protected]@gmail.com"

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Thank You
SSS

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Comments

Dnshah

from New Delhi, Delhi

Hi SSS team

Thank you for delivering one of the order item.

For the other product please deliver the item as requested. If you are unable to deliver please give me the credit voucher.

It is unfortunate that we have to approach this forum to get a resolution of such a simple matter. Hope your senior management is made aware as it is impacting the brand image.

Thanks
Pushti