[Resolved] Street Style Store — Misleading products, Delivery delayed by months, No refunds | |||
I has initially purchased a pair of shoes on 02/24/2015 baring order no #101185 and only got delivered on 03/13/2015 after an exchange of emails. The shoes were of inferior quality and did no justice to the picture provided on the site. Being a size too big i had to return it and after scheduling a pick up, (which again took forever) Jojavas picked it up from me on 04/15/2015 not within 7 days as the site mentions. After they received the product because i was dissatisfied with the same i requested for a replacement on the 04/22/2015 (as they do not refund the money). I asked them for accessories instead of shoes and denied the request, stating that i could only pick another pair of shoes only.After picking my pair of shoes on 04/22/2015 itself that they confirming it, i still have not received it. After sending them a e-mail to know the whereabouts of the product, i received an intimation on the 05/13/2015 stating that the order was confirmed and was in production with their vendor and it would further take 5 to 7 working days to process.Whereas on their site as of 05/13/2015 it is said that the product has been shipped via FEDEX and it fails to give me a tracking number.As of the 06/03/2015 i asked for a follow up and have failed to get a response from them. It has been over a period of 3 months that i have been following up with them and have still failed to see a end product. Some strict action has to be undertaken for scam and fraudulent companies as such. Was this information helpful? | |||
Complaint marked as Resolved
Jun 11, 2015 StreetStyleStore's response Hey Simone,
We apologize for the inconvenience caused to you. Your details have been forwarded to the concerned team on a priority basis and they will dispatch it within a week.
Thank You.
Regards,
Social Media Team.
SSS.
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206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
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