[Resolved]  Street Style Store — Misrepresenation of product online

Address:New Delhi, Delhi, 171009
Website:streetstylestore.com

I had ordered a black sling bag on August 30th and received it within a week. However, the product was nothing like the pictures on the website.
I wrote to the company expressing my concern but they declined any assistance stating that they do not have a return policy. I tried to reason with them that this is a case of misrepresentation and hence they should return the product, but to no avail.
I even suggested an alternative wherein a friend of mine wanted to buy a pair of trousers from street style store and she could do it in exchange for the refund amount from my bag and pay the excess amount. It has been 2 months since i proposed this alternative but haven't heard from them at all. Ive sent follow up emails as well but haven't received a response.
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Jan 22, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2016
Street Style Store Customer Care's response
Hi Dear,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID @ sss.[protected]@gmail.com so that we can look into the matter and resolve the issue up to your satisfaction.

Thank you
Street Style Store Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
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