[Resolved]  Street Style Store — money deducted but no information on order status

Address:New Delhi, Delhi, 110059

I have placed an order with sss on 28th dec. But didn't get order confirmation mail from them even after 5-10 minutes of their website in working mode and now don't know about it's status yet.
Although i have order details from it's payment gateway i. E. Ccavenue & it's order i'd is [protected]-5650936 and reference no as[protected].
Also, i tried reaching streetstylestore help desk and customer care no of times and dropped many mails to them but they didn't responded back yet and now i am fed up of following with them via their official customer center. They make their customer so frustrated that even tried reaching on their contact no as well which was never answerable too.
Please help me on this as it seems the worst e-commerce site experience i have so far.
Even now i don't want my items to be delivered instead want to cancel my order.

Looking forward for you quick help on this.

Thank you!
Deepika
[protected]
Was this information helpful?
No (0)
Yes (0)
Feb 3, 2018
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Jan 01, 2018
Updated by DSukheja
Can somebody update about it's status now??
Verified Support
Jan 03, 2018
Street Style Store Customer Care's response
Hi Deepika Sukheja

A quick update here on your query. You will be glad just like we are to know that we have received your payment. A big thank you from streetstylestore.com on shopping with us.

It was a technical error on our end and we will make sure this does not happen next time.Nothing much to worry here, we will complete your order now We are generating your order #2009781.

You must have already received a mail from us about Order confirmation.And if you have not yet, it is on its way.

If there is anything else we can do, let us know.

Thank you
SSS
Jan 05, 2018
Updated by DSukheja
Thank you for this update and resolution of my issue. I got order related mails in my account. Thanks for helping!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Street Style Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    5999
    Pending
    611
    Resolved
    4288
    Street Style Store Phone
    +91 11 4700 5870
    Street Style Store Address
    206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
    View all Street Style Store contact information