[Resolved] Street Style Store — My product not delivered yet

binu pant

from Noida, Uttar Pradesh

Website:

Street style store

My order no is 1075127 and 1075075
My tracking no. Is OEPP0S7548 and OEPP0S7495
As i tracked from your website it showing that my product has been delivered today evening at around 5.24 p.m. But till now i didn't received it. Waiting for your revert and take necessary action as I didn't received my product as of now..its been so many days i didnt get any mail or text from your side. This is really pathetic
Im trying to call on your customer care no but no one is receiving call..i have also forwarded you mail 2 times but no response from your side..i just get an auto generated mail from your side that you have received my query with ticket no I really want you to take necessary action as i have made online payment abd according to your tracker my order has been delivered but I didn't received it yet.

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May 11, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2016

Street Style Store Customer Care's response Hi Nitin,

Please accept my sincere apologies.

I have went through your order history and came to know that your orders 1075127 & 1075075 was shipped from our end on 14/11/2016 and as per the tracking details, your order 1075075 of product " Special Offer: Classic vintage sneakers - Shoe Size : 38 " has been delivered to your given address, but as per your query, it hasn't reached to you, which is why i had transferred your case to the concerned team and now they will co-ordinate with you and arrange an call back.

As far as your order 1075127 is concerned, it's in transit and by today, you will receive the shipment.

For further query, please share your concern at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Nov 16, 2016

Updated by binu pant hey,

yes i have received the order but i want to inform you that i received is very different from what show in your website. I have attached images also.
I order 4 products from your site but im just happy with only one product and for that also there is size issue and for others im not at all satisfied. i can understand that there can be slightly different but the product is totally different i request you to replace the products with other shoes( im ready to pay extra difference amount, if there will be higher price) or else refund my amount in my bank account.
for one product that is Fly High With Me - Shoe Size : 38, i have placed a request for size change but for others im not at all satisfied with the quality of the shoes. Request you to take necessary action..or else i will have to take help of social media.
i have attached the picture of original product that i received and the one shown in your website.

Call back number : [protected]
order no. 1075127 and 1075075

Thanks

Binu