[Resolved] Street Style Store — No response at all for return and exchange.

Bhargavi Sharma

from Nashik, Maharashtra

Address:	411028
Website:	StreetStyleStore

I placed an order in april 2016 and received a product which was not of the same color and was not of good quality and did not fit me at all. when i tried to exchange the product they just replied me with false hopes of exchanging it.
Its been 6 months and there is no exchange and no creidt slip.

P. s.- i ordered peach colored footwear and received a completely different ugly pink color. photos have been attached with the request.

Even there is no option for cancellation of order when payement is done online.
I by mistake ordered a wrong size and there is no option to change the size or cancel the order.

+2 photos

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Nov 22, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2016

Street Style Store Customer Care's response Hi Bhargavi,

I would like to offer my deepest apologies for the trouble you had to experience with us.

As of now we only have the size change policy but in certain exceptional situation like your's we may issue the credit note which can be used to shop anything from our website up to the period of 1 year. But before providing the credit voucher, you will have to go to the link and initiate the exchange process, once the product is picked up and receive in the warehouse, then we will issue you the credit note of same amount as the order.

http://streetstylestore.com/index.php?id_cms=7&controller=cms

For further information, please reach us at sss.[protected]@gmail.com

Thank You
SSS Resolver

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