[Resolved]  Street Style Store — no return of the product

Address:New Delhi, Delhi, 110088
Website:streetstylestore.com

I had ordered boots from my account on 2nd december 2017. They sent me a confirmation mail for both the order and the shipping. But when i received the order, i got blue boots instead of brown ones on 9th december. Almost instantly i requested for a return and provision of delivery of the correct shoes i had ordered. They even sent a pick up on 11th december with a guy named gopal shah and now it has been 7 days since they had taken the return item and they say they haven't received it yet. How long do i have to wait for a correct order to be delivered at my doorstep? It has already been 16 days. I'm writing to them almost every alternate day and there seems to be no response or any kind of action form their side. Please look into the matter as soon as possible.
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Jan 18, 2018
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2017
Street Style Store Customer Care's response
Hi Yash

Apologies !

Ma'am we arranging a call for you in 24 hours and our customer care executive will resolve your query as soon as possible.

If there is anything else, please mail us on sss.[protected]@gmail.com

Thank You
SSS

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

If your query has been resolved kindly mark resolved on it.
Complaint comments 

Comments

I had placed my order almost 1.5 months back, and Still haven't received my Boots. It's a prepaid order and has been put priority dispatch since forever now. I keep receiving the same automated mail time and again. I want a refund of my order and don't need the boots anymore. My order ID is1879440

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