[Resolved] Street Style Store — Non-delivery of copy | |||||
I have ordered a dress of worth rs. 999 in the month of october. they promised to deliver the order in 21 days but after sending so many emails they finally delivered in month of december. but the dress that delieverd was not the same that i ordered, so i requested an exchange. the product was picked up next day and i was said to select another dress and send an email and from the last month i am doing the same and i have not get any thing yet. they even did not respond or send email back. it is very frustating. it's been approx 3 months that i ordered a dress. date of first order- 17/10/2015 Order: WHSJIJDEW product- Thundering Beauty - Size : S Rs 999 1 Rs 999 delievered- 14/12/2015 exchange pickup date-15/12/2015 last email that i received from them was on date-03/01/16 the mail content Hi sakshi tiwari, This is regarding your e-mail, we would like to update you if you want to go with some other product and revert me back on this e-mail with your product name and correct size which is required for you, so that we can make that order for you, and if that product is for same cost you don't have to pay anything for that order if it's more than that, than you have to pay the remaining balance, if you still have any concern feel free to revert us back on this e-mail. Thank you. With regards, Support Team Street Style Store i send them mail at the same time and from since i am sending the mail and i am not getting any reply i want my money back in my account or at least a dress worth that rs. only. Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Feb 06, 2016 Street Style Store Customer Care's response Hi Sakshi, As I see your exchange order was made last month and it has been delivered to you on 29th. I hope your are satisfied with the products. For further assistance contact me on my email ID sss.[protected]@gmail.com Thanks Street Style Store Resolver | |||||
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+91 11 4700 5870
206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
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