Street Style Store — Non responsive to order returns and delivering wrong orders

Address:

Visakhapatnam, Andhra Pradesh

I had placed an order with street style store in June and I had recieved the order in my absence after two weeks. The order was wrong and I tried calling them several times but there was no response from their side. After a week or so someone else had called to communicate that another order of mine is ready to dispatch and I clarified saying I dont need it and I need someone to take back the previous order. They didnt not revert and instead sent the other order as well. As my mother wasnt aware of this issue she paid for the second order as well. I called them again and asked them to take back and they said someone will call me on monday but there is no reponse. I like to file a complaint against them regardting the same. Please help.