Street Style Store — Not received product after almost 50 days and not refunding money after even after 15 mails | |||||
Dated: 13th April 2016 Company: Street Style Store I have placed my order on 13th April 2016. I haven't received the product yet. I have sent almost 15 emails but they only send a auto generated email with no concrete information. This is very unprofessional behavior of firm. Also no phone number available to contact. Email communication is also not prompt. Also they are not refunding my money even after asking for it for so many times. I just need my money back. Was this information helpful? | |||||
|
Street Style Store customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Hi,
The order id is 633015 .
Also my order was not COD, payment was already made.
Also in the my orders list, I can see the status as "Priority Dispatch". but i am not able to understand your definition of Priority as its been 54 days after i placed order.
The order id is 633015 .
Also my order was not COD, payment was already made.
Also in the my orders list, I can see the status as "Priority Dispatch". but i am not able to understand your definition of Priority as its been 54 days after i placed order.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
75%
Complaints
5999
Pending
611
Resolved
4288
+91 11 4700 5870
206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
I would like to offer my deepest apologies for the trouble you had to experience with us.
I have gone through your order #284951 and status shows that the parcel has been returned to origin.
Let me explain this to you.
We shipped your order and courier company marked the status on your order as " return to origin ". May be you were not available on your address or possibility might be there that courier company did not reach out to you.
And as per our records this was your COD order.
Please place a new order and provide us that order number we will dispatch it on high priority basis .
If there is anything else please mail us at E-mail ID: sss.[protected]@gmail.com. I'll be happy to sail you through.
Thank you
SSS Resolver
PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently