[Resolved] Street Style Store — Order and money fraudulence | |||||
I had placed an order of 3 items which was split into two orders later, one with 2 items (#668253, rs 1, 298) and the other one with 1 item (#725283 rs 499. it was almost 4-5 months back and i made online payment of rs. 1797/-. i received the products sometime in june and had to return all the 3 items due to mismatch in sizes. till date they have confirmed the receipt of only one order (#668253) and have given me a credit note. no update on the other order. they have given a fake phone number for customer care and my mails get answered once in every 2 months. they told me that they won't refund my money. but are they going to pay for the delay and unprofessionalism on their part? can you believe that it is taking them half a year to deliver an order? Kindly do something to get my money back and make this company shut down. Was this information helpful? | |||||
Sep 27, 2016 Complaint marked as Resolved Street Style Store customer support has been notified about the posted complaint. Verified Support Aug 24, 2016 Street Style Store Customer Care's response Hi Mahua, I would like to inform you that your order has been dispatched from our end on 08/16/2016 and will take maximum of 1-2 working days as this is the time taken by courier companies to deliver. You can track you order on http://onlinexpress.co.in/form/track-shipment/ using "SSSP4092" as your tracking id. If there is anything else please mail me at my E-mail ID: sss.[protected]@gmail.com. Thank you SSS Resolver PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently | |||||
 8 Comments | |||||
Comments
Hello,
I have already attached my pick up slip in this post. And i had also mailed it to your customer helpsssk about a month back. If you can see, on the slip it is written as 2 orders and 3 shoes have been picked up. I have given both the orders to the same pick up person in the same pickup slot. That is why it is written as 3 shoes in the slip. And my order #668253 has only 2 products.
Thanks and regards,
Mahua
I have already attached my pick up slip in this post. And i had also mailed it to your customer helpsssk about a month back. If you can see, on the slip it is written as 2 orders and 3 shoes have been picked up. I have given both the orders to the same pick up person in the same pickup slot. That is why it is written as 3 shoes in the slip. And my order #668253 has only 2 products.
Thanks and regards,
Mahua
Thank you. But before I place any order, kindly ensure that it will be delivered quickly.
Hello,
I haven't received my order yet. The courier guys did not carry my order for delivery in spite of me requesting them to urgently deliver it today through both call and sms.
I haven't received my order yet. The courier guys did not carry my order for delivery in spite of me requesting them to urgently deliver it today through both call and sms.
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+91 11 4700 5870
206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
Please accept my sincere apologies.
I would like to inform you that as per our records we have received only two products from your order#668253 and credit note has been issued to you on behalf of this order.
And we haven't received any product on behalf of your order#725283. I request you to please share the pick up slip of your order#725283 so that I can escalate the issue.
If there is anything else please mail me at my E-mail ID: sss.[protected]@gmail.com.
Thank you
SSS Resolver
PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently