[Resolved] Street Style Store — Order canceled automatically

Medha1412

from Noida, Uttar Pradesh

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.streetstylestore.com

I had order 3 pairs of shoes on 9th March 2016, and till date I was waiting for my delivery.
I was in constant talks with the customer care, and also I was informed that they had put my order in the 'urgent' cateogary.
Today, to my surprise I recieved a mail telling me that my order was cancelled; because the 'customer was not reachable'; I did not recieve any call or mail or message regarding the arrival of my order; then on what basis can they classify me as not reachable?!?
Today is 12th April, and I'm still waiting for my order!
This is very surprising as well as disappointing to see such a customer service. No one answers the Customer Care calls.

I don't understand when people can't serve their customers then why have they opened an e-commerce website!

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Aug 7, 2021

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

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Comments

Street Style Store Customer Care

from Delhi, Delhi

Verified Support

Hi

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolver

Street Style Store Customer Care

from Delhi, Delhi

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved or else contact me on my Email ID-sss.[protected]@gmail.com