Street Style Store — Order: etkozgwcy placed on 04/12/2016 14:53:45

SM Leeds

from Mumbai, Maharashtra

Address:	New Delhi, Delhi, 110019
Website:	Indian consumer complaints forum

I have placed a paid order of 2 Sets of Crop top & skirt of Rs.1398 through my debit card on 12 Apr'16. Its been over 1.5months, I have not received the product despite of several calls and emails. From past 3 weeks SSS have also removed their customer care no from website and left with one email id from where I rarely gets any response. I have not received any response except for email which I received last on 6th May. I am getting worried thinking that have I done a right thing to made an order from SSS.
I don't really know how to get my money back from the company as it seems I will not going get this product. Attached the product invoice for reference. Kindly help me to resolve this issue. my name Shibani Mukherjee and email is - [protected]@yahoo.com

Was this information helpful?

No (0)

Yes (0)

Street Style Store customer support has been notified about the posted complaint.

Related Street Style Store reviews

View all 5999 Street Style Store Reviews

Comments

Street Style Store Customer Care

from Delhi, Delhi

Verified Support

Hi Shibani,

I would like to offer my deepest apologies for the trouble you had to experience with us.

I have forwarded your order details to the warehouse department and they will dispatch your order on high priority basis.

If there is anything else please mail me at my E-mail ID: sss.[protected]@gmail.com . We'll be happy to sail you through.

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Thank you
SSS Resolver

SM Leeds

from Mumbai, Maharashtra

I am attaching the invoice which I received when I last paid order of the products from your website on 12th April 2016. From that date till today I have not received my product. Now you have change my order no without even informing me and say the product delivery time is from 3 to 21 days and again I will wait for my products for another 1.5months. Don't play this game with me I want my both products to be delivered to me with in this week. Otherwise I will go to consumer forum and complain against SSS once again. This time I will use social media to create awareness of your unethical and unprofessional behavior and the torture customer like us have to face. The money is not the only concern here the question of miss commitment and making people fool and wasting our time and energy following up and chasing for the products which will never come. The worst part s lack of communication from your end.

I want an answer from your end by today. Your organization is testing my patience now.

Shibani