Street Style Store — Order no. 595356 horrible product quality, pathetic customer service and forceful exchange policy.

Address:New Delhi, Delhi, 122001
Website:www.streetstylestore.com

It has been a horrible experience with the website http://www.streetstylestore.com/.

Bought the products looking at the product image, what was received was horrible and not even worth the price, the images presented are definitely not their own shot images and flicked from somewhere.

The orders must be then made at their end or outsourced to be made with the cheapest material available and similar to the design, as these are definitely not the same as shown on the website, they are cheating customers and more so if the customer does not want the products, the only way possible is to exchange from their catalog, as a consumer, no one can force me to buy the product if I don't like it, however, they are and it has become a mentally harassing experience for me to be chasing them frequently with no support. There is no customer contact number to reach on, as the number reflecting on their portal never gets through.

As per the last conversation on 9th April they had told me that the reverse pick up would be done with in 5 - 7 working days, and post receiving it in the warehouse, they had finally agreed upon refunding me the money. Till date no reverse pick up has happened and having dropped a mail on this further about their inaction and lackadaisical attitude, totally callous about the customer, they again reverted "Once we receive the products in our warehouse, the credit note/replacement order will be made as per your selection you made while you initiated the exchange."

So it seems their ways of working are definitely not customer centric, as long as the money has reached them, the customer may as well rot in hell.

Having come across more reviews, can very well figure out how they are conning customers, would strongly advise to not fall for their luring offers, as the quality and service both are pathetic, wish I could find a much better term then pathetic. I am definitely taking on them legally.
Was this information helpful?
No (0)
Yes (0)
Street Style Store customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Souniya,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolver
This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Street Style Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    5999
    Pending
    611
    Resolved
    4288
    Street Style Store Phone
    +91 11 4700 5870
    Street Style Store Address
    206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
    View all Street Style Store contact information