[Resolved] Street Style Store — order not delivered/helpdesk not responding

Snehmya

from Bengaluru, Karnataka

Website:

streetstylestore.com

I had place an order of 7 items 1 month back which was supposes to be delivered in 21 days but it didn't happen. When i raise the ticket for the same mr. Nitin awasthi responded with a default reply asking me to wait.
I asked him till when should i wait but he didn't respond to it.
I had raised 4-5 separate tickets for the same thing and after sending a default reply he never responds again.
Those people are just making fool o[censored]s people.
Pathetic service
Do not shop from this site
Pathetic help desk
Wastage of time & money
This company should be shut down soon by the government
Fraud people

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Nov 12, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Oct 11, 2017

Updated by Snehmya The people hardly care about their customers.
Specially Mr Nitin Awasthi to whom my tickets get assigned and he never responds.
Asking to wait by saying your products are worth the wait doesn't mean you can do anything and take your customer's for granted.

If you are facing some problem in delivering you should directly tell instead of beating behind the bushes and not responding to the queries because that's more frustrating.

Oct 12, 2017

Updated by Snehmya I have raised more than 7 tickets for the same but they are not even responding to the ticket. What kind of help desk they have.

Verified Support

Oct 12, 2017

Street Style Store Customer Care's response Hi Soumya,

Please accept my sincere apologies!

Your order details have been transferred to the warehouse department and they will dispatch the order on priority basis.

Please have a little more patience and I rest assure you that you will receive your product soon.

Once the order will be shipped you will receive a mail from us.

If there is anything else please mail us at sss.[protected]@gmail.com .

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Oct 12, 2017

Updated by Snehmya I want my product to be delivered by 16th of October any how. Enough of waiting, if you can let me know and if can't then let me know the same too.

P.S- Shut down your business when your people don't even respond to customer queries.
Mr. Nitin, you are thr worst of the worst customer care executive I have ever dealt with

Nov 19, 2017

Updated by Snehmya Request to the CONSUMER COMPLAINTS people. Please escalate this issue and work on shutting down this site because they are pathetic people. My order is still not delivered. I have raised more than 12 tickets but they have stopped responding.
The courier service they have selected is pathetic because it has been 16 - 17 days since the time they have been holding my order. The courier guy doesn't picks up the call . His number is [protected]. He says he will deliver tomorrow tomorrow but that day has still not come.

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