[Resolved] Street Style Store — Order not placed but amount deducted

Santhosh Kumar M S

from Ranibennur, Karnataka

Address:	560070
Website:	streetstylestore.com

Hi, this is regarding order number [protected]-2733975. The ccAvenue reference number is[protected]. An order was placed on 1st of December and I received the order placement mail from the company and an amount of 1248 was deducted. The bank reference number is 079204. The amount was paid via my mastercard credit card. The ordered item has not yet been received and the order is not even showing under My Orders section of company website. I have been following up with customer care and support, but not getting any response. I need a response at least through this forum. This is highly intolerable.

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Feb 3, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2016

Street Style Store Customer Care's response Hi Rajeshwari Ra

A quick update here on your query. You will be glad just like we are to know that we have received your payment. A big thank you from streetstylestore.com on shopping with us.

It was a technical error on our end and we will make sure this does not happen next time.Nothing much to worry here, we will complete your order now We are generating your order #1167161.

You must have already received a mail form us about Order confirmation.And if you have not yet, it is on its way.

Thank you
SSS