[Resolved] Street Style Store — Order not received even after complaining before

Agnes Augustine

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110049
Website:	Street style store

I order on 30th of December, after watching a lot of people not get their order I complained about how I needed them on time and got told by someone named atul of how they would reach on time and it never showed up. Customer loyalty is absolutely a joke to them and I would be telling a lot of people to NEVER try to order from here. I called all the customer service numbers you gave but never got a response from them. What kind of a fake, useless and fraud of a company is this. Iv seen enough complains on this page alone to get a cosigned complaint against this company. Get the order before your customers assort to more serious methods.
Please get them to me as soon as possible. This is ridiculous.

Enjoy Moment Sneaker (Black) - Shoe Size : 36 Order#. [protected]-2954044
CCAvenue Reference[protected]
#Order Date 30/12/2016 21:57:45

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May 15, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2017

Street Style Store Customer Care's response Hi Agnus Augustine

I apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns.

I ask that you please allow us 3-4 working days to deliver the products, as we consider it our privilege to have you as a customer.

Thank you
SSS

Feb 02, 2017

Updated by Agnes Augustine Nothig and ABSOLUTELY NOTHING HAS BEEN DONE ABOUT THIS

I ordered a pair of shoes on the 30th of December after being much impressed by the collection the site seemed to offer. I regret to say that it has been a month and more and my order has been lying in priority dispatch since two weeks and has not shifted an inch. It has not even been shipped yet and I am utterly in dismay as though my complaints get an email for response but authorities fail to do anything about it. I had to take to the internet after complaining twice and being told to wait, at first for a few days, later to wait another 3-4 working days. I am almost sure that refunds are not even an option at this point as I already paid by card, my honest, stupid mistake for thinking it would be an easy procedure.

I am virtually begging you to look into the matter. If refunds are even possible, please guide me through the same. Some professional integrity is all I want to see for once from this website. Kindly help me out with this issue, it has taken up all my patience to write to you as a last resort.
I look forward to your reply.

Enjoy Moment Sneaker (Black) - Shoe Size : 36 Order#. [protected]-2954044

CCAvenue Reference[protected]

#Order Date 30/12/2016 21:57:45