[Resolved]  Street Style Store — order not yet delivered its a month

Website:Streetstylestore.com

My order number order reference djgihdhsv - placed on 08/4/2017 is still not delivered its close to a month, there is no status update neither a customer care number. I have submitted so many tickets but no response. When you have a website you should be working towards the customer satisfaction not making us wait for our order, else pls let me know it cannot be delivered and refund the amount,
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Oct 17, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2017
Street Style Store Customer Care's response
Hi Kanchan,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform as per our record the order has been delivered 7 Sep 2017.

if future kindly share your concern on below mention email id.

sss.[protected]@gmail.com
Sep 13, 2017
Updated by Kanchanss
Its delivered but now i want to exchange... as the size doesn't fit.
Verified Support
Sep 16, 2017
Street Style Store Customer Care's response
Hi Kanchan,

Greetings of the day,

As the request is taken for reverse pick up of the product, once the product receive in our ware house we will change the size and send back to you.

if future kindly share your concern on below mention email id.

sss.[protected]@gmail.com
Sep 18, 2017
Updated by Kanchanss
Reverse pickup is also done its 4 days... any eta as when will the new delivery come, i did sent a email to the gmail id you provided but i believe no one reads the mail there so i again had to message here.
Complaint comments 

Comments

While placing the order I had changed my address but now I checked it again it was showing d same old address nd I didn't get my order yet..how to resolve it

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