[Resolved] Street Style Store — order not yet delivered - order #1792014

larissa lobo

from Pune, Maharashtra

Address:	Mumbai City, Maharashtra, 400050
Website:	www.streetstylestore.com

Hi, i placed an order for 2 pairs of shoes on the 18th of september (Order id : 1792014). It has been a month and a half now, however my order hasn't been delivered till date. Even after writing innumerable emails and posting queries on the website, there has been no sign of the said products. I have tried calling up on the customer care number +[protected] but there has been no answer.

I am extremely disappointed with the service and hence would like a refund of the entire amount paid.

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Dec 8, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2017

Street Style Store Customer Care's response Hi Larissa Lobo

We are sorry that you feel we have failed to deliver you the products on time. Don’t worry we are proceeding with the order. I will personally follow-up on your order every day to track the progress of your shipment and we will email you as soon as it has shipped. there will be more delay in your order due to some unavoidable circumstances., as we know our product delivery time is 3-21 working days& we have already crossed that. We can understand your pain and anger but we assure you that we will be dispatching your products in a week time.

Please accept our deepest apologies. We will update you shortly and ensure that this never happens again.

If there is anything else we can do, let us know.

Thank you
SSS

Verified Support

Dec 08, 2017

Street Style Store Customer Care's response Hi,

Thank you for discussing your concerns. We regret that you experienced dissatisfaction with the quality of our service.

We wish to confirm that we have looked into your complaint and it has been resolved.

We request you to mark the complaint as resolved and if the issue has not been resolved please mail us at sss.[protected]@gmail.com.

Thank you
SSS Resolver