[Resolved] Street Style Store — Order status#1085766

Noopur Mundhra

from Mohali, Punjab

Address:	New Delhi, Delhi, 110034
Website:	www.streetstylestore.com

Hi,

I ordered boots from your website on 17-nov-2016, order number #1085766. Amount of rs.699 debited twice from my account. Meanwhile its showing order cancelled on your website.

Nobody answers your helpline number. Is it the fake company or what??.. As per my knowledge my order is cancelled. Want to know when i'll be getting back my money.

Request you to please improve your service else you will loose all your customers and ]also let me know about my order status asap.

Also, i m still waiting for your reply. You guyz are so unprofessional and theirs no process which you follow. I just wanted to know the status of my order and why my money deducted twice for one product? Are you guyz thieves?? From last week i am thinking yes you are. Either give me the clear picture of the things, deliver our product and return the second amount which you had taken. Else the address mention in your website i'll come over there and solve the issue.

+1 photos

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Dec 25, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2016

Street Style Store Customer Care's response Hi Niyati,

Please accept our sincere apologies for the inconvenience.

I have a gone through your order history and came to knew that we had received your payment twice of Rs.699/- which is why, we are initiating the refund for one of the payment and left one, we had placed the order 1095809 of product " Taking Attention Boots (Black) - Shoe Size : 35 " and it will be deliver within the promised period of time, i.e. 3-21 days.

For further query and assistance, please share your concern at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently