[Resolved]  Street Style Store — Payment made but product not delivered for 2 months

Address:Mumbai City, Maharashtra, 400101
Website:www.streetstylestore.com

Its been 2 months and i have not received my order and i paid full amount for the order. this was the third time return order as my prior 2 orders were wrong size and wrong order altogether. every time the order is delivered i have to pay the delivery charges.

My order: yvgwjxggm placed on 04/22/2016.

And if the order isn't right this time i will have to return, pay for the delivery and wait for i don't know how many months.

I want a refund for the order i placed. i placed an order of 999/- for 2 pairs and paid 100/- for 2 deliveries which i had to return cause of wrong order and wrong size.
Was this information helpful?
No (0)
Yes (0)
Jul 18, 2016
Complaint marked as Resolved 
I have not received any resolution from the company. NO CALL and NO EMAIL
Street Style Store customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Khushboo,

Please accept my sincere apologies!

Your order details have been transferred to the warehouse department and they will dispatch your order on priority basis.

Please have a little more patience and I rest assure you that you will receive your product soon.

If there is anything else, you can let me know at sss.[protected]@gmail.com. I'll personally assist you.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
I want a refund. It has taken more than 2 months to deliver a 3rd return order. The orders first delivered were wrong size and wrong product. I will probably have to wait for another 6 months if this order has to returned for replacement.

Hence please refund my money which was paid to you in advance to deliver products which you guys are obviously incapable for providing.
Hi Khushboo,

I would like to apologize that I am unable to provide you a refund in your bank account as it is not in compliance with our company policies.

I can only provide you the credit note which you can use for further shopping.

Please confirm the same on my e-mail id: sss.[protected]@gmail.com.

Thank you
SSS Resolver
Your company cannot provide my 3 return order. You company cannot send me the right product or the right size. What the hell do you expect me to do keep returning order and suffering. I am not here to do charity. It is my hard earn money and street style store is is not a charitable institution, infact its a fraud company.

You are telling me about compliance your company follows. How about ethics. You have taken money from me and not provided me with the right order isnt that a part of your compliance policy.

I want my money refunded or else I will have to take further legal action and I will take it if I dont get my money back.
I still haven't received any revert from street style. Still received no resolution. I have made complete payment for the order that I had made almost 3 months back and both times I received wrong and incorrect order and everytime I had to pay for the delivery charge. I waited for 3 months for the order come and if thats the wrong order I pay for the deliver and wait for god knows how long. Hence I need a refund.
Hi Khushboo,

I request you to share your order details with me on my e-mail id: sss.[protected]@gmail.com so that I can escalate the issue and solve your issue to your satisfaction.

Thank you
SSS Resolver

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Street Style Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    5999
    Pending
    611
    Resolved
    4288
    Street Style Store Phone
    +91 11 4700 5870
    Street Style Store Address
    206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
    View all Street Style Store contact information