[Resolved] Street Style Store — Pre-paid order not delivered since one month (order reference 992636) | |||||
I have ordered 2 dresses from the website. After following up for 10-15 times they have shipped the product. Again have followed up for a number of times for getting the link to track the product. When I got the link I get to know that product was out for delivery for 2 times but I have not got a single call from anyone for the same. Have even asked for the contact number of courier person but they have not provided the same. I just knew that carrier was "always carrier" (I have not heard it's name before, in fact it's not there in Google as well for tracking orders) and the tracking number is AWP9000877. Now the status of my order shows that the packet was undelivered and returned to warehouse. I don't know what to do next as they are neither picking up the call nor replying to my emails. I am tired of dropping them emails. I want either my money to be refunded or my product to be delivered asap. Was this information helpful? | |||||
May 11, 2017 Complaint marked as Resolved Street Style Store customer support has been notified about the posted complaint. Verified Support Nov 01, 2016 Street Style Store Customer Care's response Hi Neha, We are extremely sorry for the unintentional delay in delivery from our end. I have went through your order history and came to know that your order was shipped from our end on 25/10/2016 and as per the tracking status, it was showing " PACKET UNDELIVERED " which means it was not delivered due some reasons, though we are not at fault but still considering the customer's view, we are arranging the delivery again so please make sure, you be at your phone and home. For further query, please reach us at sss.[protected]@gmail.com Thank You SSS Resolver PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently | |||||
 1 Comment | |||||
Comments
I have still not received any phone call for my product. Can you please provide me the contact number of the person who is supposed to deliver the product or contact number of courier company.
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