[Resolved] Street Style Store — Product delivered was not same as shown in the web image.

DivyaniK

from Delhi, Delhi

Address:	122002
Website:	streetstylestore.com

I ordered a set, a top and skirt. The same product with different top was ordered some time back by my friend with the same product specifications. The skirt which she received was the same as shown in the web image. But the skirt which I have received is off the cheap quality. The skirt is same as the material of a mop.

I requested SSS to either exchange the product or refund the money. They have loopholes in there return process. They say they do not have a return policy. They are just blocking the customers money, by delivering bad quality products. This is not at all professional.

Carrying on business on such a vast e commerce medium and deceiving the customers by manipulating the material of the products online and offline.

Highly disappointed. They are actually breaching with the provisions of the Consumer Court. They do not have a return policy is the loophole in there process.

I even requested to change the skirt with the skirt which was required to be delivered. I can share the images of the actual skirt which got delivered and which was supposed to be delivered.

This is a highly committed fraud. Request you to take a serious action against the owners and founders of the Street Style Store.

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Nov 26, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Street Style Store Customer Care's response Hi Divyani,

You may initiate the exchange for the order 1009712 by following the below process and once the products are received in the warehouse, we'll dispatch the replacement order having different products as per your selection of the same amount OR credit note of same amount will be issued.

Now, you may initiate your exchange yourself. Here is the link to understand how it works.

http://streetstylestore.com/index.php?id_cms=7&controller=cms

When you follow the mentioned steps, your pick up will be arranged and it'll be attempted in next 2-4 days.Once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

If there is anything else, do let us know at sss.[protected]@gmail.com. We'll be happy to sail you through.

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently