[Resolved]  Street Style Store — product not delivered. payment already made.

Address:New Delhi, Delhi, 201301
Website:streetstylestore.com

Order no - 1822407 — the order was placed on 10/7/2017 and paymment was made via card. (Online) i have sent them several reminders from my account on their website and the status shows as priority dispatch since 11/7/2017. However, no details off tracking are shared whatsoever.
They donot have any customer care no. Or i cannot write to them directly as it shows failed. The only way to connect is through the my account section - and there is geneneally no satisfactory response.
My last message to them was this -
I cannot even send an email to you guys.. It shows failed... What is the update?? When will the priority dispatch be dispatched?? You already have the money for the order... Been 1.5 months... Way-way more from the actual expected delivery! Can you plz confirm.
Or refund my money!
Was this information helpful?
No (0)
Yes (0)
Jan 12, 2018
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2017
Street Style Store Customer Care's response
Hi Garima,

Please accept my sincere apologies!

As per our record your order has been shipped from our end and it will delivered to you as soon as possible.

If there is anything else, please mail us on sss.[protected]@gmail.com

Thank You
SSS

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

If your query has been resolved kindly mark resolved on it.
Complaint comments 

Comments

Product quality is not good, product is looking different into website but actual is different.trying to connect with there customer care but no reply from them.
Size is another issue .
Street Style Store Customer Care's response, Nov 29, 2017
Verified Support
Hi sagarpashte

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID on my email ID i.e.sss.resolver@gmail.com so that I can look into the matter and resolve the issue to your satisfaction.

Thank you
Street Style Store

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

If your query has been resolved kindly mark resolved on it.
I exchange my shoes so my shoes money I want to transfer on my new ordered dress if it iz possible so can u do please so that money either you provide on cash back either in my account or can u replace on my next order
Street Style Store Customer Care's response, Nov 29, 2017
Verified Support
Hi Angel Pravi

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID on my email ID i.e.sss.resolver@gmail.com so that I can look into the matter and resolve the issue to your satisfaction.

Thank you
Street Style Store

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

If your query has been resolved kindly mark resolved on it.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Street Style Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    5998
    Pending
    611
    Resolved
    4288
    Street Style Store Phone
    +91 11 4700 5870
    Street Style Store Address
    206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
    View all Street Style Store contact information