[Resolved] Street Style Store — product not received from street style store.com and unethical behaviour witnessed

4488

from Gurgaon, Haryana

Address:	122001
Website:	streetstylestore.com

I placed an order from the company's website on May 25th. It is July 12th today (almost 2 months) and I still haven't received either the refund or the products till now. I was still hopeful till yesterday until I contacted them on their FB page. I told them this is unacceptable that they have just extorted the money and not delivering the products. I had warned them that I will take this complaint to the next level if I do not receive either the products or the refund by this week. Later on I was shocked to see that website admin had blocked me on FB!, so that I could not further message them/post on website page/tag them. Coming from a consumer retail store, this is totally unethical and unprofessional . Its like sheer deceit to the customers by extorting money from them. For reference I have also attached the invoice copy and order details here. Please help.

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2018

Street Style Store Customer Care's response Hi

Just a quick update in regard to your query about the delivery of your order#2241379. The shipment has been sent for delivery on "12-07-18" by the courier service "Online Express"

We wish to deliver in next 2-3 working days. Here is your tracking number: csss17P04795

Also we didn't block you on facebook, our facebook messages are disabled so if you have any query you can contact us on "sss.[protected]@gmail.com"

Thanks
SSS

Jul 14, 2018

Updated by 4488 Hi,

I had ordered 3 products in total. However I have received only 2 out of the 3 ordered products (Orange and green bead necklace is missing). When shall I expect the third order now?? For your reference I have uploaded the photo of product bill I received yesterday and the actual invoice copy (Order#2241379) generated at the time of payment (25th May).