[Resolved]  Street Style Store — Product replace not done

Address:New Delhi, Delhi, 110041
Website:Www.streetstylestore.com

I ordered 2 shoe of rs. 1349, on 23/09/2016 and I got product on 01/10/2016, I want to replace the product and want size 38 so i click on replace and email them about my size and product pick up query. But there is no confirmation mail for pickup now it's been 11 days. I send them mail regarding the replace n pickup but I got nothing they never tell me about when there team came to pickup the product and when I got replaced product. Order reference: #970562.
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May 23, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2016
Street Style Store Customer Care's response
Hi Santosh,

Thanks for Contacting us !

Your order 970562 pick-up request for exchange has been manually registered today and the order will be picked-up within 3-5 working days. Once the products are received in the warehouse, replacement order will be dispatched.

If you need any further assistance, kindly contact us @ sss.[protected]@gmail.com

Thanks,
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently.
Nov 04, 2016
Updated by Ritikadew
hi, i got credit note mail in respect of order #970562 . but now m unable to use that credit. Kindly resolve issue as soon as possible and if its not possible then kindly refund. i want my money back now i face lots of problem by shopping from ur site. please lookafter the issue.
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