[Resolved]  Street Style Store — refund not received | no response over email/ticket raised on their website ever

Address:New Delhi, Delhi, 110060
Website:www.streetstylestore.com

I have ordered two products from sss. After receiving my products, those sizes were big. I requested exchange.
After 3-4 days, they responded that both the products are out of stock and we will initiate refund. After so many follow-ups, they asked for the details.

It's been 4-5 days, they are not responding on emails/tickets raised on their website.

I have no idea where my refund is stuck. I want some serious action against them.
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May 9, 2018
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2018
Street Style Store Customer Care's response
Hi,

Please accept my sincere apologies!

Kindly share your correct order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
SSS
Apr 08, 2018
Updated by Chadha31
Hi,

I have mailed you the details.

Regards,
Sonal Chadha
Apr 19, 2018
Updated by Chadha31
Hi,

I have mailed you the details 8 days ago and have been following up on the emails since then. But due to your pathetic customer service, I haven't received any response. Money refund is NEEDED.
Apr 23, 2018
Updated by Chadha31
ANY UPDATE?
Complaint comments 

Comments

I have mailed you the details 8 days ago. Followed up on the email since then. Can I expect some response.

You have worst customer service.

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