[Resolved] Street Style Store — Rejoinder order reference: tsotetsi on 03.09.2016 order id: fnsutetsi

ManimalaRay

from Delhi, Delhi

Address:	New Delhi, Delhi, 110006
Website:	streetstylestore.com

Till now, the product hasn't been replaced. The faulty product has been collected and no receipt for the same has been provided to me in the month of september 2016. However, even after umpteen mails to street style store, the replaced product hasn't been delivered to me. The order #978051 on their website shows "priority despatch shoes" since 26.09.2016. Today is 21.10.2016 and no action for the delivery of the product has been taken by sss.
The scanned image of the document on which sss agent has taken by signature at the time of picking up product from me is being attached here. (Since no receipt has been provided by sss to me at the time of picking the product from me).
Sss doesn't provide any proof of return taken by them so that the cash and product both reach them and the customer remains helpless without any proof to present their case.
I am attaching herewith both
1. Scanned image of the return taken by sss
2. Screen-shot of the status of the order on sss website
Please get the issue resolved at the earliest.
Regards
Manimala

+1 photos

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May 15, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Street Style Store Customer Care's response Hi Mani,

I would like to offer my deepest apologies for the trouble you had to experience with us.

Your replacement order 978051 has been marked as urgent and I have sent a reminder to the warehouse team regarding dispatch of your order 978051 at the earliest.

For further details, please mail us at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Nov 16, 2016

Updated by ManimalaRay not resolved yet

Nov 16, 2016

Updated by ManimalaRay both orders 1055433 & 1055392 created by SSS by cancelling order 978051 (due to technical reasons as clarified by SSS) are still remaining undelivered. Screenshots of fake/ untraceable tracking details shared.
It also may be noted that order no 978051 was placed on 26.09.2016 the product of which was found defective and that order has been cancelled by SSS on 01.11.2016 and order nos. 1055433 & 1055392 placed by SSS suo motto on 04.11.2016 and shipped ( as per info on SSS website). However, till date the tracking numbers could not be tracked since the carriers and/ or the tracking number provided by SSS on its website are fake. The articles have also not received me.