[Resolved] Street Style Store — Replacement order not yet deliver

Akkansha123

from Hyderabad, Telangana

Website:

streetstylestore.com

This is the worst experience with SSS site for the first and the last time. I have ordered 3 pairs of shoes (Size 42) on 14th September (attached) from this site. The shoes were loose in size so I placed the replacement but no one came to pick those up. I complaint through this forum, after that they contacted me on 5th Oct and assured me to replace my order for new size (Size 41). After returning all the 3 pair of shoes on 7th Oct, I sent them follow up emails twice, after which they responded that replacement order is in process on 18th Oct but after checking the new replacement invoice (attached), they replaced only two pair of shoes but I told them to replace all 3 pairs of shoes. I am still waiting for the replacement product but I need all 3 pairs of shoes.
Initial Order No. #951093; Replacement Order No. #1021519.

+2 photos

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Nov 27, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Street Style Store Customer Care's response Hi Akansha,

Please accept my sincere apologies for the unintentional delay in delivery.

As far as your replacement order 1021519 is concerned, it has been shipped on 20/10/2016 and as per the tracking details, your order is in transit and will be deliver to your given address in next 3-5 days. You can also track the details on the link given below by entering your tracking id : OEHP0S10481

http://onlinexpress.co.in/form/track-shipment/

For further assistance, please share your concern at sss.[protected]@gmail.com

Thank You
SSS Resolver

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