[Resolved] Street Style Store — Return / replace a product

Devyani Shetty

from Gharaunda, Haryana

Address:	Bangalore, Karnataka, 560029
Website:	streetstylestore.com

Hi. I had booked a pair of shoes from sss. I was told that the shoes have been shipped back to origin without any delivery person calling me or trying to contact me. Further, a few days later, my neighbour receives a parcel and accepts it unknowingly and pays the cod amount. How can this even be possible?
In between i went to a local store and purchased the exact same product. So now i have 2 pairs of white shoes for no reason. The ones that i received from sss, don't even fit me. They are super loose. And they aren't even the same as the design shown in the image.
I am unable to find the return / replace tab on the website as my product is still showing "shipped" status, instead of "delivered". Please help me replace/return this product. It has already been 10 days since i received it and my 750rs are going down the drain.

Was this information helpful?

No (0)

Yes (0)

Dec 23, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2016

Street Style Store Customer Care's response Hi Devyani,

Please accept my sincere apologies for the inconvenience caused from our end.

As per your query, we had arranged an manual pick up for your order 987908 of product " Classic vintage sneakers - Shoe Size : 40 " and the pick up will be done in next 3-5 days. Once the pick up is done and receive in the warehouse, we will dispatch the replacement order on priority or will issue the credit note of same amount in your SSS account.

For further query, please share your concern at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
.