[Resolved] Street Style Store — Shoes not recieved even after completion of 21 days

Jayshree Das

from Delhi, Delhi

Address:

New Delhi, Delhi, 110088

My order #[protected]-2913259 for shoes has not yet been received. Ref No.[protected]. It's been 33 days since the placement of my order. I have already paid Rs 699 for it. But when I open my account on streetstylestore the order history doesn't show my order.But in my email id and phone number message came that order has been successfully placed. What is exactly happening?
The company should either return the money or send the shoes asap. IF you don't have the shoe in your stock please return my money.

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Feb 28, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2017

Street Style Store Customer Care's response Hi,

A quick update here on your query. You will be glad just like we are to know that we have received your payment of Rs 699. A big thank you from streetstylestore.com on shopping with us.

It was a technical error on our end and we will make sure this does not happen next time. Nothing much to worry here, we will complete your order now.

We will require the following information to complete your order.

Please give us the name of the product you order along with your shoe size. if the product is bag, then just the name will do.And in case of clothes, give us name and size.

Thank you
SSS

Verified Support

Jan 28, 2017

Street Style Store Customer Care's response Kindly share your products detail on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
SSS