[Resolved] Street Style Store — Shoes ordered 2 months ago

Ishanthakur9001

from Gagret, Himachal Pradesh

Address:	New Delhi, Delhi, 110088
Website:	www.streetstylestore.com

I received a mail from street style store that FedEx people will be coming to pick up a faulty pair of shoes which I received . But after talking to FedEx people they refused to take the pick up without the awb number which SSS is supposed to provide me . I have requested the help desk of SSS to give me the awb number but I haven't got any response from them.
Also I haven't got the second pair of shoe I have ordered yet. The status of my order is priority dispatch, whant kind of priority is this its already 2 months I have paid the money for the 2 pair of shoes and have received only one pair that too not the one I have ordered . I am sick mailing to the SSS and this my 3rd complaint to you too.

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May 22, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Jan 16, 2017

Updated by Ishanthakur9001 I received a wrong pair of shoes from SSS of which I complained to you . I received a mail from SSS that FedEx guy will come and pick up the wrong pair of shoes on 13/01/2017 . I talked to FedEx people they are asking me for a awb number which SSS will provide me and without which they will not pick up . I even went to FedEx office and talked to them about any other way out but they refused to pick up without awb number. I asked for awb number many times from SSS help desk but I am not receiving any response from them.
It's already 2 months I have made the payment for 2 pair of shoes of which I received only 1 and that too wrong one and which they are not exchaning now.
I am totally harassed now I want this pair to be replaced with the pair I ordered and also my second pair.

Verified Support

Jan 17, 2017

Street Style Store Customer Care's response Hi Ishan Thakur

This is to inform you regarding your order query, your order was split into two parts one was delivered to you and other one will reach to you with in next 3-4 working days of time.

Thank you
SSS

Jan 17, 2017

Updated by Ishanthakur9001 The one I received is not the pair of shoes I ordered and I have requested for a return of the same

Jan 18, 2017

Updated by Ishanthakur9001 The pair of shoes I received is not the one I ordered and I have requested for an exchange . I received a mail for a pickup on 13/01/2017 by FedEx team, but no-one was come for a pickup yet and when I went to FedEx office for enquiry about the pickup they are asking for a awb number before pickup .I am attaching the screenshot of the mail for pick up below.