[Resolved] Street Style Store — sss blocks customers in social media.

Rhaksha

from Chennai, Tamil Nadu

Address:

206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088, New Delhi, Delhi, 110088

Hey sss,

I typed a brief paragraph message for you on instagram @streetstylestoreofficial regarding my order.

I knew you would take 21 days. So i was not bothered. But once it became more than one month i was concerned.

I sent a big paragraph on your instagram worrying about my order. I don't know who handles official sss instagram account which is @streetstylestoreofficial with about 200k followers. They blocked me. How dare??? After i sent a normal text message regarding my order.

This is not what a reputed company must do!!!

Do unblock me right away and i never spoke a bad word or cursed sss in that paragraph. The one who handles your instagram account must be warned how to behave to clients!!!

The order i placed was received yesterday 4/3/2019. After 33 days. Happy that it reached, although disappointed by the quality. Unblock me from your official instagram page! And take the credentials off from the one who handles your instagram page! She does not have any etiquette.

Unblock me on instagram soon sss!

Please type something relevant in comments sss don't simply apologize/copy&paste the usual thing you do. Unblock!

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Apr 6, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. Please share the order id and the query on email id- sss.[protected]@gmail.com so that we can solve your query.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Mar 06, 2019

Updated by Rhaksha My main issue is why did you block? unecessarily

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Comments

Divya Mangroliya

from Banswara, Rajasthan

I got larger size than i selected ad even customer care number is not valid. Not even sending mail regarding my order

Rhaksha's [Complaint's author] reply, Mar 7, 2019

Hey, be happy that it actually could fit. My friends have got very small sized ones and damaged/torn ones. The ribbon was completely shattered! Although you can apply for return at their customersupport/query mail box inside their site. They will immediately send someone to pick up your order. Their cust support number does not work because nobody is there to pick up. i think they would have only 2-5 employees to manufacture, send, to do digital marketing etc, , , Their cust support is one of the worst. they must concentrate to build/form up their cust support team. And it takes about two to three months for them to send you a new sized item. By then you would lose your interest! Anyway Goodluck!