[Resolved] Street Style Store — Very bad quality

Urvi2392

from Bengaluru, Karnataka

Address:	New Delhi, Delhi
Website:	Stylestreetstore.com

I had ordered a heels. The heels which i received are of extremely poor quality. The sole is very very hard and even not in place. I won't be able to walk properly. The footwear has a very bad odour. They are only providing an option of exchanging a size but what will i do of a product with such a bad quality that is not even wearable. I tried to contact the site millions of times on the number they provided yet no one picks up. Please refund my money back or let me at least order something else in it's place... Pls help me regarding this asap.. Pls its a request.

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Jul 1, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

May 31, 2017

Updated by Urvi2392 As they have policy of raising return request within 7 days.. 3days are already over. So pls respond me soon.. Don't take too much time here also.. As u took in mail and pH calls.

May 31, 2017

Updated by Urvi2392 And pls automated replies are not accepted. Give me a perfect solution like other shopping websites do. Otherwise stop cheating your customers.

Verified Support

May 31, 2017

Street Style Store Customer Care's response Hi Urvashi SHARMA

Now, you may initiate your exchange yourself. Here is the link to understand how it works.

http://streetstylestore.com/index.php?id_cms=7&controller=cms

When you follow the mentioned steps, your pick up will be arranged and it'll be attempted within 2- 4 working days.

Once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

Thank you
SSS

Jun 01, 2017

Updated by Urvi2392 i dont want to replace that product with another size.Just provide me voucher i will order some other foortwear from your website but pls make sure after pick up dont delay in the process .like other people are facing problems of no response from you guys.

Jun 01, 2017

Updated by Urvi2392 http://streetstylestore.com/index.php?id_cms=7&controller=cms

oh pls dont provide such stupid links which we can see in the website also i am not blind i have already seen your stupid exchange policy . I want genuine solution which you can provide while taking back those worthless heels from me and simply provide me vouchers so that i can order some other footwear instead of those heels.