[Resolved] Street Style Store — wanted to exchange products but replace button not available.

Chti saili

from Delhi, Delhi

Address:	110009
Website:	Street style store.

I received my order on 1/09/2017 of order id-1729540, however i wanted due to smaller size i wanted to make exchanges, however the replace option is not available in my account section, and the status has not been updated as delivered. I would like to exchange the orders of:
1. Home studio specialist flats black size:35
2. Double strap squiggle flats size 35 which i would like to exchange to size - 36.
3. Charming capers flats size 35 which i would like to exchange to size -37.
I request to please respond and make necessary arrangements.

Order id : mmvywiywl

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Sep 5, 2017

Complaint marked as Resolved

My complaint has been marked as resolved but i didn't get any resolution process as such. No emails, no message, and most importantly no update of my status till now. The company has not done anything to resolve my issue, yet it is marked as resolved.

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2017

Street Style Store Customer Care's response Hi lalchhantluangi,

Greeting of the day,

The pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

if future kindly share your concern on below mention email id.

sss.[protected]@gmail.com