[Resolved] Street Style Store — Worst Customer Care Ever

priya1237

from Mumbai, Maharashtra

Address:	New Delhi, Delhi, 4000022
Website:	streetstylestore.com

I had ordered 2 dresses which were dispatch in 2 different shipments.
I did not like the quality and wanted to exchange.

Order numbers for both shipments are 517786 and 495900. Both of them got picked up from my place. But only one shows as returned in my order history, the status of second is still shipped.

I HAVE WRITTEN OVER 20 EMAILS TO THE HELPDESK ONLY TO RECIEVE PART REPLIES FIRST COMPLETELY IGNORING THE FACT ABOUT THE SECOND SHIPMENT AND NOW NO REPLY.

I have paid the money for 2 shipments, the replacement order for one is placed but dint get shipped yet(its almost a month) and the second return is still being ignored. I have the return slip for the same and have sent it to SSS in yet another email that is ignored and unanswered.

Will someone from the customer care atleast respond?

+1 photos

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Apr 20, 2016

Complaint marked as Resolved

It still took some time and back and forth of emails, but finally my replacement order has been placed and I hope to get timely delivery this time

Street Style Store customer support has been notified about the posted complaint.

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Comments

Street Style Store Customer Care

from Delhi, Delhi

Verified Support

Hi Priya,

Please accept my sincere apologies!

I am arranging a call for you from our exchange department and they will resolve all your issues on priority.

If there is anything else I can do please let me know on my email id-sss.[protected]@gmail.com

Thank you
Street Style Store Resolver

Street Style Store Customer Care

from Delhi, Delhi

Verified Support

Priya,

Thanks for your prompt action.

Your order has been prioritized and shall be delivered at the earliest.

Have a great day ahead!

Thanks
Resolver