[Resolved] Street Style Store

[Resolved] Street Style Store — wrong delivery

J Jayashree hariharan from Chennai, Tamil Nadu

I have received a heels during my replacement order... The fit is 37 but i received 37 for one leg and 38 for other leg... This is ur mistake and how do you charge me and i need a replacement for sure at free of cost or either refund me my amount... I cannot pay for your mistake so please do the above requirement as soon as possible It took more than 1 month to get it back and still its a blunder mistake that is happened now but you don't even provide a option for second exchange... Either u don't even have a proper contact number so please have conntact number Was this information helpful? No (0) Yes (0)
Feb 14, 2018 Complaint marked as Resolved Street Style Store customer support has been notified about the posted complaint. Verified Support Jan 13, 2018 Street Style Store Customer Care's response Hi Hariharan I am arranging a call back for you from my exchange department. They'll resolve your case on priority.If you do not get the call within 24 hours, you may contact me on my email ID sss.[protected]@gmail.com Thank you SSS
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Comments

Aanya Kumar

from Delhi, Delhi

I placed an order on 12 December 2017 which has not been delivered yet though I made the payment.
The website says it'll take 3-21 days. Already been a month. The website is also not updated. There is no point of contact. I have raised the query several times but there was no response from their side

Street Style Store Customer Care's response, Jan 13, 2018

Verified Support

Hi Aanya Kumar

Please accept my sincere apologies!

We have forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

Thank you
SSS