[Resolved] Street Style Store — WUPDAEBJI : return order not delivered
R
Roopal Garg
from Bengaluru, Karnataka
Address:
Bangalore, Karnataka, 560067
Website:
StreetStyleStore
Hi,
I had ordered 2 sneakers and they were delivered on 2nd april, 2016. I had to apply for return, as their sizes were big. I returned the original product on 9th april, 2016 and am waiting for return product till date. It has been 3 weeks now. The helpline number is always busy. I have tried mailing several times and only get 2 crappy replies, one saying that they are a startup and are still settling and the other mail saying that the exchange process is started, and product will be delivered in 3-10 days. It has been around 21 days and more now. I have had enough of sympathy mails and exhange confirmation mails and want the return product to be delivered within next 2-3 days. You better take an action asap.
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May 9, 2016
Complaint marked as Resolved
I got a call from Sales representative within 2 days of lodging complaint. It shows that action is being taken.
Street Style Store customer support has been notified about the posted complaint.
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Please accept my deepest apologies!
I would like to tell you that I have transferred your order#643060 to the warehouse department and they will ensure an urgent dispatch of your order.
I have also mailed you regarding the same,
If there is anything else I can do please let me know on my Email ID- sss.[protected]@gmail.com
Thank you
Street Style Store Resolver
PS:-Please do not share any personal or bank information here and on calls as there have been a lot of recent cases of cyber frauds.