[Resolved] Streetstylestore.com — Not exchanging the product | |||
I placed order of pair of 2 shoes worth 999 on 16/12/2015 and prepaid it and received it on 31/12/2015. I filed exchange on the same day as shoes were of small size but still there is no action from there side as 1st exchange is free . I emailed them many times but still no effect. order no. 403509 order reference QERCYHWHD.I would need the exchange or refund ASAP. They just send tickets and say that it will be replaced in 2-4 days but today is 13 january nothing from their side. Once they even asked me to send the product myself even it is clear that 1st exchange is free. Even their contact no. is not working.They are big fraud . Please see to my complaint. I am hoping now my problem will soon be solved. Thankyou Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Feb 06, 2016 Street Style Store Customer Care's response Hi Sakshi, I am arranging a callback for you from my exchange department. They'll resolve your case on priority. Your product will be exchanged if you do not like the fit, size or quality. If you do not get the call within 24 hours, you may contact me on my email ID sss.[protected]@gmail.com Thanks Street Style Store Resolver | |||
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