[Resolved]  Streetstylestore.com — Payment taken for product not delivered

Address:	New Delhi, Delhi, 110006
Website:	streetstylestore.com

Gave order for multiple shoes on 15th December 2015 and made online payment. All shoes came later than the promised delivery time of 7-21 days. One pair of shoes still undelivered, even after 12 weeks. The site keeps promising to send and refuses to refund. The site also changed the order date to January to show that it has been only a month since ordering, even though I have email invoice of original order date. They have also given false help-desk numbers.


Below are the invoices for the payment given:


Street Style Store [protected]@streetstylestore.com via sendgrid.me
11/15/15

to me
Street Style Store

Hi Sneha Mitra,

Your order with the reference JNBHACMNU - Payment processed

Thank you for shopping with Street Style Store!

Your payment for order with the reference JNBHACMNU was successfully processed.

You can review your order and download your invoice from the "Order history" section of your customer account by clicking "My account" on our shop.

If you have a guest account, you can follow your order via the "Guest Tracking" section on our shop.

Street Style Store powered by PrestaShop™

Street Style Store [protected]@streetstylestore.com via sendgrid.me
11/15/15

to me
Street Style Store

Hi Sneha Mitra,

Your order with the reference FDFRREROF - Payment processed

Thank you for shopping with Street Style Store!

Your payment for order with the reference FDFRREROF was successfully processed.

You can review your order and download your invoice from the "Order history" section of your customer account by clicking "My account" on our shop.

If you have a guest account, you can follow your order via the "Guest Tracking" section on our shop.