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Su-Kam Complaints & Reviews

www.su-kam.com
1.1
Updated: Nov 23, 2024
Complaints 194
Resolved
41
Unresolved
153
So far, so good. Su-Kam is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Su-Kam will keep up the work and continue to help more customers with their concerns even better 🤝
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Su-Kam reviews & complaints page 4

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M
MANISHsahil
Jun 10, 2020
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backup not running

Address: OGSP CUTTER PROCESS SOLUTIONS INDIA PVT. LTD. VILL. BHANGURI, AHARWAN ROAD , HATHIN , PALWAL (mob-9718259538, 8368026760)

Dear sir,

We are requested to you kindly repair our inverter as this is not running properly.

Regards
Mussabir hussain...
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N
Navjot Mattu
Jun 3, 2020
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inverter is not working.

Dear sir/madam,
Somehow my inverter is stopping working. Could you please lodge my complaint and try to fix it as soon as possible.

Thank you!!...
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N
nilojhit
May 30, 2020
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Inverter not working

Address: f133 old gurha bakshi nagar jammu

Inverter beep and finally shut down. Also dont charge battery...
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R
Rajavaisanth
May 21, 2020
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Battery complaint

Address: K. Chinnasamy Ramalingacolony Pollachi

Battery not charging Phone no: [protected]...
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देवेन्द्र कुमार गुप्ता
May 12, 2020
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inverters have to come after 10 minutes when reducing the load.

Address: Vill & post Budha dever Distt- Gonda

Inverters have to come after approx 10 minutes when reducing the load....
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V
Viralkoth
from Mumbai, Maharashtra
Feb 20, 2020
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fuse problem.

Address: Kalamandir Bhaktinagar circle gitamandir road opp shyamwadi Dharmajivan complex, Rajkot, Gujarat, 360002

Hi i am basically from rajkot gujarat. From the date of purchase we are facing a problem in sukam inverter. Problem is all about fuse that is spoken by dealer of sukam. He changed several timefuse and according to the guidelines we have also called the electrician to reduce the electricity load. After a month same issue happen that fuse is not working.
So please look for this matter as soon as possible....
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F
Fabian Reginold
from Mysore, Karnataka
Dec 24, 2019
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horrible product. solar doesn't even work

Address: 560077

I have bought 12v/1100
I feel it’s such a waste of money
Solar doesn’t even work.

I will wait for three working days to get it fixed or need a replacement or i’ll go to social media for justice.

Contact: [protected]

I was told my complaint was short?
R u kidding me?

Short complaints are not vital for your company?

Okay if you want a long...
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H
Hotel Raghushree Mussoorie
from Dehra Dun, Uttarakhand
Nov 6, 2019
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invtr problem

Address: HOTEL RAGHUSHREE MUSSOORIE, Dehradun, Uttarakhand, 248179

Hii,

I'm trying to calling you last one week to given number in your website, but all the numbers is out of service this is not the way to operate a good company, please note my complain, I have two su-Kam inverter which is not working last one week.
Kindly send your technician ASAP and fixed my problem APSA.

Thanks....
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K
kapil dss
from Gurgaon, Haryana
Oct 23, 2019
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ups is not properly working

Address: plot no 41 DC enclave street no. 2 wazirpur village, Faridabad, Haryana, 121002

It is not storing the electricity, and also trips so many times.

The problem is persisting from a long time sometimes when start using solar electricity, it work properly for some time and then again starts tripping or gets shut down.

please resolve this issue as we have to face so many problems due to this reason.

I also attached the photo of model number o[censored]PS...
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L
Lalithavells
from Mumbai, Maharashtra
Sep 20, 2019
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pf withdraw and fnf settlement

Address: Sukam power Plot No. 54, Udyog Vihar, Phase VI, Sector-37, Gurgaon, Haryana, India 122004, Gurgaon, Haryana, 122004

I was employed in Sukam power systems as Asst Manager Mumbai branch
at Designation : Area Sales Manger: Emp code:[protected], from 22.07.2009 to 05.01.2013.

I have submitted the properly filled PF (PF a/c #1580) remittance form through Mumbai Branch Accountant Rakesh sharma on June 2013; and before of that. but its stills pending from the Sukam .

Kindly do the needful to help me to get my PF s
Savings...
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C
Chandan Bisht
from Agra, Uttar Pradesh
Sep 20, 2019
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sig 1500

Address: 26A TRINETRA ENCLAVE,CHIPYANA BUZURG,, 201009

Dear sir
I purchased one su-kam battery from gr power shoppee - lajpat nagar on 19/09/2018, he give me two year warranty at battery, but battery is not are not charged last month, i complaining to gr power & su-kam customer care center, but su-kam customer care is not working because su-kam was closed & dealer gr power are not proper response to me.
I am continuing c last one month but both are nobody any responses.
br...
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C
Chandan Bisht
from Agra, Uttar Pradesh
Sep 19, 2019
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su-kam battery model:sig 1500

Address: 26A TRINETRA ENCLAVE,CHIPYANA BUZURG,, 201009

Dear sir
I purchased one su-kam battery from gr power shoppee - lajpat nagar on 19/09/2018, he give me two year warranty at battery, but battery is not are not charged last month, i complaining to gr power & su-kam customer care center, but su-kam customer care no is not working because su-kam was closed & dealer gr power are not proper response to me.
I am continuing contact last one month but both are nobody any responsesbr...
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Z
ZALAHARDIKSINH HR
from Mumbai, Maharashtra
Sep 14, 2019
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my invetore not working properly

Address: VIDHYUT NAGAR,OPP CIRCUIT HOUSE,MORBI, Morbi, Gujarat, 363641

Dear sir
inverter is not work properly last 3 days and many time i contact tall free number [protected] but no contact so please resolve my problem my name is raghuvirsinh zala and my contact number is [protected] and address is vidhyutnagar society, opp circuit house, near shakti dairy, samakanthe, morbi 363642
company : su kam,
installation year : 2017...
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J
Jitendra M Kanzariya
from Veraval, Gujarat
Sep 13, 2019
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inverter not functioning

Address: KANZARIA HEART CARE HOSPITAL CHAR, RASTA JADESHWAR ROAD JAMKHAMBHALIA, JAMNAGAR, Jamnagar, Gujarat, 361305

Dear sir / madam
We have su kam inverter "mfg 16/06/2006, model no. Hups-sonik, capacity 600va/12v, sr no[protected] b
Which is not functioning — not relaying electicity post inverter, we have to bypass inverter when elecricity goes off and we shift on generator and many a times while shifting on / off generator, computer restarts, it mean inverter snesor & relay are not functioning properly
Please do needful as soon...
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K
KAMALlath
from Kolkata, West Bengal
Aug 26, 2019
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amc to su kam power systems ltd.

Address: Langalpota , Bishnupur , Rajarhat , Kolkata - 700 135, Kolkata, West Bengal, 700 135

Our company has given amc to su kam power systems ltd. And made a payment of rs. 153400.00 on 10 04 2018 for next 3 years but from last 6 months we are not getting service from them nor we are getting our money refund from the company. When we are contacting company staff, they are not co operating. As because our company is engaged in manufacturing industry inverter is must necessary for us and my contact no. Is[protected]. My name is kamal...
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S
subhashchandje
from Manali, Himachal Pradesh
Aug 6, 2019
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torque 1500 digital home ups

The installed in circuit house of himachal pradesh public works department (Electrical wing) has been halted and not functioning. This is hereby informed that kindly depute your specified engineer at site at earliest positively.
Kindly update us in this regard
Subhash chand
Junior engineer hppwd electrical sub division theog
Contact no. [protected]...
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K
Kiran146
from Wanparti, Telangana
Jul 29, 2019
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inverter showing overload indication during power cut

Address: H.No:29-1447/6, Road No:3, Kakatiya Nagar(West), Neredmet, Hyderabad, Andhra Pradesh, 500056

I have purchased model 850 va shiny inverter, on 29/6/2014, currently for past one month we are having issue with it, when ever power cut inverter is showing overload indication and power is tripping, we have forced to restart the db box.
Detail of the inverter
Model: model 850 va shiny
Code: fbdhupshsw012aa0085001
Request you to kindly assign technician to resolve the issue at the earliest....
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S
shivam11094
from Agra, Uttar Pradesh
Jul 25, 2019
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sukam solar panels have reduced to 1/3 current in just two years while the company has given 25 years warranty of panels

Address: 14125,14127,14127-A NAI BASTI SORON KATRA SHAHGANJ, Agra, Uttar Pradesh, 282010

In the month of 2016, 500 w sukam solar panels were installed. Warranty of 25 years was given by sukam. But the current is reduced to only 4a per panel which was promised to be 12a. We informed the distributor about this issue, but the distributor informed us that su-kam has closed its business. We tried to contact at su-kam customer care number. But there is no response.
In only 3 years has passed, when services under warranty are...
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P
pandaygpp
from Dharmsala, Himachal Pradesh
Jul 24, 2019
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sukam battery not backing up

Address: 134102

Sukam battery is not providing back up. After half an hour it's shows low battery and shut down. This battery is under replacement warranty. I want to replace my battery. Please... And the customer care not response to this problem. My battery model is (Sig 1500). I tried to call so many times to customer care but call does not connect. I provide the warranty card in complain in jpg format....
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K
karn600
from Bandipura, Jammu and Kashmir
Jul 17, 2019
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under-warranty su-kam eco-brainy 1100/12v has stopped working.

Address: GAUTAM KUMAR ,BEHIND UTSAV AANGAN APARTMENT,NEAR VILL-BARHETA,P.O-LAHERIA SARAI,DISTT-DARBHANGA,STATE-BIHAR, Darbhanga, Bihar, 846001

Under-warranty su-kam eco-brainy 1100/12v s/no.-[protected] and code - fadhupbrsw012aa0110001has stopped working and this inverter was on 30/06/2018 with 02years warranty. I have facing following problem while lodging complaint against this defect.
1) su-kam toll free no.[protected] is no any response.
2) telephone number [protected] of gurgaon is no any response
3) there is no official website found for lodging...
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