Sugama Tourists — Management is worse

Address:

560009

Sugama travel agency of anand rao circle don't have management skill and don't know how to behave to passengers. I was just 5mins late. Instead of calling me and waiting for me, they moved the bus and then cald and told that "ur number was not reachable hence should board the bus from next stop". Can't they call and check where the passenger is and how much time do they take to reach. Instead of pleading, they started shouting. If they don't have management skills and don't have sense to talk to passengers, why did they open the agency. Sugama travels should take action on such agencies. They should learn from srs and vrl travels. Their management is far better than sugama.