| Address: | A-004, Boomerang Business Park, Chandivali Farm Road, Powai. Mumbai - 400072. Maharashtra. IN., Mumbai City, Maharashtra, 400072 |
| Website: | in.sugarcosmetics.com |
I ordered 'smudge me not liquid lipstick minis set' from https://in.sugarcosmetics.com/products/smudge-me-not-liquid-lipstick-minis-set
After adding product to cart in checkout page the order summary showed 4lipstic additional free. I was happy and did the payment immediately.
The invoice on package stated
1: your mini liquid lipstick #4 - 43 hot shot (Hot pink / dark fuchsia pink)
2: your mini liquid lipstick #3 - 29 scarlet starlet (Orange red)
3: smudge me not liquid lipstick minis set
4: your mini liquid lipstick #2 - 44 preach peach (Peach pink)
5: your mini liquid lipstick #1 - 02 brink of pink (Plum rose)
But only product no.3 was delivered. On contacting customer support the company says no.3 is the main product and rest is its content.
I was supered the way the company completely fools and bluffs the customers. What they think customers are stupid? Main product is in middle and other are its content written above and below??
I am attaching picture of my order summary which i received in the mail, picture of invoice.
Now, the company has stopped responding on email, i tweeted them but no feedback. It's not just about free items but misleading replies.
How can a company say anything even after dropping the invoice?
They just know how to earn money and fool people.
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