Sugar Cosmetics — Kajal worth rupees 399

Farina rais

Address:

28 A wing Vindeshwari Buldg 90feet road behind welcome hotel sion dharavi mumbai 400017

Baught a kajal for the first time and is not worth the price its better I would have take eyeconic kajal atleast that is worth.I was told it will not spread but it is like 20 Rupees kajal spreading on face.Its a request that if you are taking so much of money it should be worth do replace it.Consider it as a complaint also its a humble request to give the product that is worth with price paid

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SUGAR Cosmetics Customer Care

Verified Support

Hey Farina! That shouldn't have happened and we completely understand your disappointment. We always aim at giving an impeccable and premium experience and hence we never compromise on the quality of our products. There is a thorough quality check that we adhere to before sending out the products. While we can never disappoint you with any of your purchases, we have shared your feedback with our team for further check. As discussed with you over the phone today, we will replace the product for you as per your preference. Thank you for taking the time to speak with us and we hope we were able to assist you to your satisfaction.