Sugar Cosmetics — Smudge me not liquid lipstick shade 01 brazen raisin

I purchased the product from monimohan store at Ranaghat Nadia, West Bengal for my daughter on 10/12/2021. I hýanded over the product to my daughter on 12/12/2021. When she was trying to use the product surprisingly she found that the liquid is almost dry and she could not apply the product. We don't expect such type of defective product. Requesting for suitable solution as the product is too much costly to us... Hope we will get a suitable solution...