Sulekha.com — 3 BHK Independent house - area mentioned in incorrect

Gave a Platinum paid rental advertisement in Sulekha.com, booking id is 749581.Location of the house automatically selected in the website is Pahadi shareef which is incorrect. The correct location is Telangana Housing Board colony, Raviryal, which is not accepted by the website. Have been calling Sulekha Customer care daily from Monday to Friday, everytime customer care executive says will arrange a call back from sales team but nobody calls from the Sales team. Customer care says they can only leave a message to sales team but cannot connect the call. As my advertisement money is total waste due to incorrect location, pls arrange to refund me the amount.
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Sulekha.com customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2020
Sulekha.com Customer Care's response
Dear Uma Kollegal,
Greeting from Sulekha.com!
We are extremely sorry to hear about this and even more sorry to disappoint a customer like you. This is certainly not the experience we intend to offer our customers. We will look into your issue right away. Please share your contact details. We will get back to you soon with a solution. You can also get in touch with by writing to us on [protected]@sulekha.com
Warm regards,
Team Sulekha.
Complaint comments 

Comments

Dear Uma Kollegal,
Greeting from Sulekha.com!
We are extremely sorry to hear about this and even more sorry to disappoint a customer like you. This is certainly not the experience we intend to offer our customers. We will look into your issue right away. Please share your contact details. We will get back to you soon with a solution. You can also get in touch with by writing to us on [protected]@sulekha.com
Warm regards,
Team Sulekha.

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